Contact us

It’s easy to get in touch with Leeds Building Society. You’ll find our colleagues helpful, efficient and above all, very friendly. So whether you have a specific service in mind or you just want to talk something over, here’s how to find us.

Festive opening hours
Phone lines
Christmas Eve: 9am - 1pm
Christmas Day: Closed
Boxing Day: Closed
New Year's Eve: 9am - 4pm
New Year's Day: Closed
Branches
Christmas Eve: 9.15am - 1pm
Christmas Day: Closed
Boxing Day: Closed
New Year's Eve: 9.30am - 4pm
New Year's Day: Closed
Savings

If you have a question about our savings range, why not have a look at our guide to our savings accounts? Or call us using the number below.

All savings enquiries
(including online application support)
Mon - Fri: 8am - 8pm
Sat: 9am - 5pm
Sun: Closed
Mortgages

To speak directly to our mortgage team, choose from one of the following options.

New mortgage enquiries
Mon - Fri: 9am - 6pm
Sat: 9am - 2pm
Sun: Closed
Changes to your mortgage
(changes to product, holder and
additional borrowing)
Mon - Fri: 9am - 6pm
Sat: 9am - 2pm
Sun: Closed
Difficulties paying your mortgage
Mon - Thu: 8am - 8pm
Fri: 8am - 5pm
Sat: 9am - 12:30pm
Sun: Closed
Updates on your application
Mon - Fri: 9am - 6pm
Sat & Sun: Closed
General mortgage queries
(including MPPI cancellation and
amendments)
Mon - Fri: 8am - 8pm
Sat: 9am - 5pm
Sun: Closed
Other
Funeral Planning
24hrs, 7 days a week (including bank holidays)

We just wanted to let you know you might come across some incorrect opening hours for our Contact Centre across our website, and if you log in to your account. We’re really sorry about this, it’s only temporary and we’re working on it. But this page displays the correct opening times.


Resolving problems

If you're unhappy with the service you've received from the Society, read our page on resolving problems. It tells you what you need to do to raise a complaint.

WARNING:THE MORTGAGED PROPERTY (WHICH MAY BE YOUR HOME) MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE