Mortgage Processing - Current Service Standards
01/05/2024 at 10:00
Please note the below timescales are an average based on the last 7 working days - there may be some cases that go outside of this average.
Our Limited Company Buy to Let service standards are currently being monitored.
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Underwriting Turnaround
Excludes day of receipt, on average:
2.0 working daysSome applications won't require an underwrite.
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Pre and Post Offer Correspondence
Excludes day of receipt, on average:
2.5 working days -
Offer Turnaround
Residential: 11.8 working days Affordable Housing: 15.4 working daysBTL: 9.2 working days -
Telephone Service Level
1 minute 3 seconds
Please note:
Leeds Building Society only accepts mortgage applications from intermediaries where they are providing an advised sales service, with the exception of Buy to Let & Holiday Let applications. It is the responsibility of the intermediary to ensure that all applicable law including, without limitation, the Financial Conduct Authority rules on advised mortgage sales are complied with including, without limitation, the provision of adequate explanations.