Contact us



Due to the impact of coronavirus, our Contact Centre is only able to offer a reduced service. You can find our latest opening hours below.

It’s easy to get in touch with Leeds Building Society. You’ll find our colleagues helpful, efficient and above all, very friendly. So whether you have a specific service in mind or you just want to talk something over, here’s how to find us.

Savings

If you have a question about our savings range, why not have a look at our guide to our savings accounts? Or call us using the number below.

All savings enquiries
(including online application support)
Mon - Fri: 9am - 5pm
Sat: 9am - 2pm
Sun: Closed


Mortgages

To speak directly to our mortgage team, choose from one of the following options.

New mortgage enquiries
Mon - Fri: 9am - 5pm
Sat: 9am - 2pm
Sun: Closed


Changes to your mortgage
(changes to product, holder and
additional borrowing)
Mon - Fri: 9am - 5pm
Sat: 9am - 2pm
Sun: Closed


Updates on your application
Mon - Fri: 9am - 5pm
Sat & Sun: Closed


General mortgage queries
(including MPPI cancellation and
amendments)
Mon - Fri: 9am - 5pm
Sat: 9am - 2pm
Sun: Closed


To make a payment using our secure automated payment line, call us on the number below:

Make a mortgage payment
Open 24 hours a day



Other
Funeral Planning
24hrs, 7 days a week (including bank holidays)

We just wanted to let you know you might come across some incorrect opening hours for our Contact Centre across our website, and if you log in to your account. We’re really sorry about this, it’s only temporary and we’re working on it. But this page displays the correct opening times.


Resolving problems

If you're unhappy with the service you've received from the Society, read our page on resolving problems. It tells you what you need to do to raise a complaint.

WARNING:THE MORTGAGED PROPERTY (WHICH MAY BE YOUR HOME) MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE